Deliver world-class support with our integrated Ticketing. Our ticketing is built to assure quick and effective handling of support questions. Use our ‘Quick update’ feature to easily add updates to tickets without leaving your ticket overview. Also, our automatic time registration and automatic SLA allocation will assure accurate billing of spent time. Also, time registrations are used for our predictive time allocation system. This function will tell you the amount of time you will need to process your current ticket pile.